Privacy Policy
At Kolm (HCS Project Ltd.), your privacy matters. This policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.kolmkontrast.com), mobile app, studio booking tools, and any related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information in two ways: when you provide it voluntarily, and when it’s captured automatically through use.
Information You Provide
When you engage with Kolm, whether by booking a session, creating an account, signing up for newsletters, or contacting us, you may share:
- Contact information (name, email, phone number, etc.)
- Account preferences or profile details
- Payment and billing data (handled securely through third-party processors)
- Responses to surveys, promotions, or contests
- Communications you send to our team
If you register using a third-party account (e.g., Facebook), we may access profile data from that service as permitted by your settings.
Information We Collect Automatically
To improve your experience and our Services, we may collect data like:
- IP address, browser type, and device info
- Site or app activity (pages viewed, clicks, session time)
- Referral sources (e.g., what site brought you to us)
- Email interaction (e.g., link clicks, open rates)
We use cookies and similar technologies for functionality, analytics, and personalized experiences. You can manage cookies through your browser settings.
How We Use Your Information
Your personal information helps us:
- Provide and manage your bookings and membership
- Improve our website, app, and in-studio experience
- Respond to inquiries and customer service requests
- Customize communications and special offers
- Protect against fraud or misuse of our Services
- Comply with legal obligations
You may opt out of marketing communications at any time via the unsubscribe link in our emails.
When We Share Your Information
We only share your information when necessary, including:
- With trusted third-party vendors (e.g., payment processors, analytics providers) who assist in service delivery
- With co-promotional partners, when you opt into a specific event or collaboration
- In compliance with legal requirements or to protect our rights
- In the event of a merger, sale, or restructuring of our business
We never sell your personal data.
Data Security
We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no system is completely secure. We encourage you to use strong passwords and keep your credentials private.
If you believe your account has been compromised, please update your password immediately and contact us.
Data Retention & Deletion
We retain personal data as long as necessary to provide our Services or as required by law. You may request permanent deletion of your account or personal information by emailing info@kolmkontrast.com.
External Links
Our Services may link to other websites or platforms. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their terms before submitting any personal data.
Public Spaces
If you post in publicly accessible areas (such as a community forum or social platform), your content may be visible to others. Please share only what you are comfortable making public.
Policy Updates
We may revise this policy to reflect changes in our practices or legal requirements. We’ll update the “Last Updated” date accordingly. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.
For material changes that affect how we use your data, we’ll notify you directly where required.
Contact Us
For questions about this policy or how your information is handled, reach out to us at:
Last Updated July 2025